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Latchkey

Documentation

Learn how to use Latchkey

Everything you need to connect GitHub, understand your CI analytics, and run jobs on managed self-healing runners. 28 guides, organized in the order you will need them.

Start with the Quickstart What is Latchkey?
Popularquickstartrun-your-first-jobself-healingconnect-ai-agenttroubleshooting
01What is LatchkeyThe two-minute product model02QuickstartConnect GitHub, see data in ~5 min03First runner jobOne line of YAML04Invite your teamRoles, seats, invites
01

Getting started

What Latchkey is, how to connect your GitHub organization, and how to get your first data flowing in about five minutes.

4 guides
What is LatchkeyLatchkey is CI/CD analytics plus managed self-healing runners for GitHub Actions: see what…→ QuickstartSign in with GitHub, pick a plan, install the GitHub App on your organization, select repos…→ Install the GitHub AppHow the Latchkey GitHub App installation works, why it requires an organization account, wh…→ Managing repositoriesEnable or disable monitoring per repository, understand plan limits, pick the branch the AI…→
02

Dashboard & analytics

Find your way around the dashboard and get the most out of the cost, performance, and AI insights pages.

6 guides
Dashboard at a glanceThe dashboard layout, every sidebar destination, the global filter bar, and the banners tha…→ Cost analysisUnderstand theoretical vs billable cost, track free-tier minutes for GitHub and Latchkey, a…→ Pipeline performanceBuild durations, success and failure rates, MTTR, recent workflow runs, and where self-heal…→ Optimization insightsHow Latchkey generates workflow optimization recommendations automatically, and how to appl…→ Knowledge BaseUpload runbooks, architecture notes, and context documents so AI recommendations reflect ho…→ Connect your AI agentGive Claude Code, Cursor, or any MCP-compatible agent secure, read-only access to your CI f…→
03

Managed runners

Fast, ephemeral, self-healing runners for GitHub Actions. One line of YAML to adopt, per-minute billing, free minutes on every plan.

7 guides
Runners overviewWhat Latchkey runners are, the four sizes and their prices, what makes them different from…→ Run your first jobSwitch a GitHub Actions job to a managed runner by changing one line of YAML, watch it get…→ The Runners pageManage your runner fleet from the dashboard: configurations, per-runner self-healing toggle…→ Custom runners (AI Scan)Create right-sized runner configurations with their own labels: let the AI scan your workfl…→ Self-healingHow Latchkey runners detect and fix transient CI failures during the run, what they will ne…→ Runner image & softwareThe preinstalled toolchain on every Latchkey runner: languages, Docker, browsers, databases…→ Limits & concurrencyJob duration limits, concurrency, architecture support, disk sizes, and custom runner confi…→
04

Caching

Built-in dependency and Docker layer caching on Latchkey runners: zero configuration, and a cache problem can slow a build down but never fail one.

2 guides
Dependency cachingLatchkey Fast Cache saves and restores dependency caches in a single streaming request, wit…→ Docker layer cachingLatchkey Docker Cache Build wraps docker buildx with registry-backed layer caching, so repe…→
05

Team & notifications

Bring your team into the workspace with the right roles, and route the right alerts to email, Slack, and your browser.

3 guides
Team & rolesInvite teammates by email or shareable link, understand Owner, Admin, and Member permission…→ NotificationsEvery notification Latchkey can send, the four delivery channels, severity tiers, and how t…→ Slack integrationConnect Latchkey to a Slack channel with OAuth, choose what gets posted, and test the conne…→
06

Billing & plans

Plans, the 30-day trial, managing your subscription and seats, and how runner minutes are metered and billed.

3 guides
Plans & trialThe Developer, Launch, Scale, and Enterprise plans compared, how the 30-day free trial work…→ Managing billingThe billing modal, changing plans, adding seats, the Stripe customer portal for payment met…→ Usage & free minutesHow managed runner minutes are metered, what the free tier covers, where usage appears, and…→
07

Help

Fix the common problems, get quick answers, and understand exactly what Latchkey can access.

3 guides
TroubleshootingSymptom-by-symptom fixes: jobs stuck in queued, an empty dashboard, missing insights, block…→ FAQQuick answers about accounts, runners, self-healing, data, and billing.→ Security & permissionsExactly what the Latchkey GitHub App can read and change, how runner infrastructure is isol…→

Ready to see your own data?

Every plan starts with a 30-day free trial. Developer and Launch need no credit card, and setup takes about five minutes.

Get started free

Stuck on something?

Start with the symptom-organized troubleshooting guide, check the FAQ, or talk to the team directly.

Troubleshooting FAQ Contact support