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Service Ownership - CI/CD Glossary Definition

Service ownership means the team that writes a service also runs it: they own its pipeline, its alerts, and its incidents.

Service ownership is the model where the team that builds a service is accountable for operating it, including its pipelines, on-call, and reliability.

Captured by the phrase "you build it, you run it," ownership aligns the incentives of building and operating software with the same team.

In CI

Owning a service includes owning its CI: keeping the pipeline green, triaging flaky tests, and responding when a build breaks the main branch.

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